Most MLB teams, including the Cubs, have transitioned to all-digital ticketing since 2020, making paper tickets rare and often unavailable. While this shift has streamlined operations and reduced cash handling, it has diminished the tangible souvenir aspect of game tickets, as digital tickets disappear post-game. Fans like Josée Tellier cherish physical tickets for their sentimental value, emphasizing that they serve as lasting memories. Despite some teams offering commemorative paper tickets for purchase, many fans, particularly older ones, feel alienated by the lack of printed options.
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